Royal Mail UK Standard

Free UK Standard Delivery over £30

3-5 working days from dispatch

For personalised items, please allow an additional 7 working days on top of estimated delivery times.

Bulk or high value items may be shipped via courier, please allow an additional 2-3 working days

For more information on our delivery charges click here

Last Order Dates for Christmas Delivery 2019

Below are our last postage dates for Royal Mail UK Standard orders placed on uk.filofax.com

Orders should be placed on the time and date below for delivery before Christmas Day*.

Place order by 12pm GMT 20th December 2019

For personalised items, place order by 12pm GMT 18th December 2019

*Every effort will be made to ensure orders placed before these cut off dates will arrive before Christmas. Please be advised that deliveries can be affected by events beyond our control and cannot be guaranteed.

Parcelforce UK Next Day Express

To qualify for UK next working day delivery, orders must be placed before 12pm GMT Monday – Thursday

For Personalised items, please allow an additional 7 working days turnaround time. Next Day Delivery is applicable from date of dispatch only

For more information on our delivery charges click here

You can track your next day delivery order here

Last Order Dates for Christmas Delivery 2019

Below are our last postage dates for Parcelforce UK Next Day Express orders placed on uk.filofax.com
Orders should be placed by the time and date below for delivery before Christmas Day*.

Place order by 12pm GMT 18th December 2019

For personalised items, place order by 12pm GMT 16th December 2019

*Every effort will be made to ensure orders placed before these cut off dates will arrive before Christmas. Please be advised that deliveries can be affected by events beyond our control and cannot be guaranteed.

Europe/Rest of the World Standard

10-14 working days from dispatch (including Republic of Ireland)

For personalised items, please allow an additional 7 working days on top of estimated delivery times.

Customers will be responsible for paying customs and/or import duty.

For more information on our delivery charges click here

Last Order Dates for Christmas Delivery 2019

Below are our last postage dates for European/International bound orders placed on uk.filofax.com

Orders should be placed by the time and date below for delivery before Christmas Day*.

Place order by 12pm GMT 13th December 2019

For personalised items, place order by 12pm GMT 11th December 2019

*Every effort will be made to ensure orders placed before these cut off dates will arrive before Christmas. Please be advised that deliveries can be affected by events beyond our control and cannot be guaranteed.

Returns

28 day zero-hassle returns*

*Please note, personalised orders are non-returnable unless faulty

Click here to see our Returns Policy and FAQs

Christmas 2019 Extended Returns Policy

We’ve extended our returns policy for Christmas 2019. Orders placed between 1st December 2019 and 20th December 2019 can be returned up to 60 days from date of purchase.

All returns are subject to our standard Returns Policy. This does not affect your statutory rights.